FleetPride Nationwide Warranty Program

Products purchased from a FleetPride Branch and products purchased from a FleetPride Branch and installed by a FleetCare Truck Service Center will be replaced in accordance with the specific vendor’s existing product replacement warranty program at any of the over 160 FleetPride Branches and over 150 affiliated FleetCare Truck Service Centers nationwide.

Any implied warranty of merchantability or fitness for a particular purpose shall not extend beyond the manufacturers stated express warranty and in no event shall FleetPride, FleetCare or any of its agents or subsidiaries be responsible for incidental or consequential damages.

Manufacturer Product Replacement Warranty:

  • Product Warranty Information/Location: Most manufacturers publish product warranty information in their catalogs. If you do not have a current catalog, request one from your vendor representative, FleetCare or FleetPride Branch.
  • You can also obtain warranty information for many key product vendors by visiting the FleetPride website under the Brands & Vendors page, or contacting the vendor directly.
  • “FleetPride” Remanufactured Products: FleetPride remanufactures a number of product lines under various branded and unbranded names as follows:
Brand(s) Category Warranty
FleetPride / OTR Relined Brake Shoes Limited 12 month, unlimited mileage1
FleetPride/Torque Technology/Unbranded Transmissions 12 month, unlimited mileage
FleetPride/Torque Technology/Unbranded Differentials 12 month, unlimited mileage
FleetPride/Torque Technology/Unbranded Drive shafts 12 month, unlimited mileage
FleetPride/Torque Technology/Unbranded Hydraulic Assemblies inc. PTO 12 month, unlimited mileage
FleetPride/Torque Technology/Unbranded Clutch Assemblies 12 month, unlimited mileage
FleetPride/Torque Technology/Unbranded Spring Assemblies and U-Bolts 12 month, unlimited mileage
1 Friction materials are limited to reasonable life of the lining material and by certain severe duty applications including but not limited to P&D, Construction, Off-Road, Concrete Mixers and Refuse.
FleetPride Product Warranty Policy
FleetPride, at its option will replace or issue a credit at a price not to exceed the purchase price paid of any unit determined to be defective. Authorized FleetPride Representatives will perform said determination. Parameters of determination will include, but not be limited to, limitations with respect to specified time and/or mileage limitations and installation and maintenance in accordance with accepted industry practice.

This Warranty Policy will not apply if, in the judgment of FleetPride the unit(s) or part(s) thereof have been subject to damage by accident, fire, misuse, or negligence, repair or alterations by anyone other than FleetPride or its authorized representatives. Any defect should be brought immediately to the attention of the original purchaser and the unit(s) or part(s) thereof claimed to be defective shall be returned to FleetPride. The liability under this Warranty Policy shall not exceed purchase price paid.

FleetPride reserves the right to make changes in the design of, additions to, or improvements in its products without incurring any obligation to modify or make similar changes on products previously manufactured or sold. FleetPride does not authorize any other company or person to assume for it any warranty or other liability or obligation with respect to FleetPride products.

This warranty policy does not cover failure of a product due to a defect in the design, plans or specifications of such product where such design, plans or specifications were supplied to FleetPride by Buyer or by another person on Buyer’s behalf.

This Warranty Policy does not cover claims for products where failure is caused by lack of servicing or maintenance of the product.

FleetPride is not responsible and accepts no liability for “down time” expenses, cargo damage or any other business costs or losses resulting from failure or use of FleetPride products.

This warranty does not cover products that are misinstalled or where misapplication is diagnosed.

FleetPride is not responsible for claims that are not returned to FleetPride within thirty (30) days from the alleged failure date.

 THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ALL OTHER OBLIGATIONS OR LIABILITIES, INCLUDING LIABILITY FOR INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR LABOR.

FLEETPRIDE NATIONWIDE WARRANTY REQUIREMENTS:

  • The original part was purchased from a FleetPride Branch Store
  • The customer has copy of the original proof of purchase
  • The part fails within the manufacturers stated warranty period

FleetPride, Inc
8708 Technology Forest Place, Suite 125
The Woodlands, TX 77381

Phone: (832) 585-0555
FAX: (832) 592-9970

www.fleetpride.com

FleetPride, Inc. 2006
Terms and Conditions