AC Warranty
ATTENTION: Replacement of an A/C compressor requires installation of a new receiver-drier or accumulator, as applicable by system design. All reusable, flushable A/C components must be flushed according to the vehicle or component manufacturer’s guidelines. Non-flushable or contaminated components must be replaced.
COMPRESSOR REPLACEMENT PROCESS
When replacing an A/C compressor, the following must be completed:
- The following components must be replaced, as applicable by system design:
- Receiver-drier or accumulator
- Expansion valve or orifice tube
- Hose assemblies containing mufflers or other non-flushable restrictions
- Condenser, when the design does not allow effective flushing, including many parallel-flow or microchannel condensers
- All opened O-rings, seals, and gaskets
- All reusable, flushable components must be flushed until contaminants, debris, and old oil are removed. This may include the evaporator, flushable hoses, and flushable condenser designs.
- Components that cannot be properly flushed must be replaced.
- The correct refrigerant oil type and total system oil amount must be verified and adjusted per OEM or compressor manufacturer specifications. Compressor oil level must be checked before installation.
- The system must be evacuated to remove air and moisture, leak tested, and charged with the specified refrigerant type and amount by weight.
A/C COMPRESSOR WARRANTY TERMS & CONDITIONS
All air conditioning components are warranted to be free from defects in material and workmanship for 2 years, unlimited mileage, subject to the following exceptions:
- Air Conditioning Compressors: Failure to follow the complete compressor replacement process outlined above will void warranty coverage.
- Warranty claims may be processed by any OTR distributor, regardless of where the product was originally purchased. Only OTR-branded products are eligible for warranty processing. If a product is determined to be warrantable, the remedy is limited to replacement of the product only.
- Products rendered defective by misapplication, contamination, improper installation, abuse, alteration, adjustment, or use outside the specified application are not covered under warranty. It is the user’s responsibility to determine the suitability of the product for the specific application. Products that have been disassembled are not eligible for warranty coverage.
- There are no warranties or conditions beyond those stated in this document. No person is authorized to express or imply any additional warranty or liability. Any implied warranties of merchantability or fitness for a particular purpose are expressly disclaimed. The buyer’s sole remedy for a warrantable product is replacement of the product under the conditions stated above. In no event shall OTR, its agents, or employees be liable for incidental or consequential damages.